As stated under Iconscout Refund Policy:
- You can get the full refund within 7 days from the purchase date, if and when, you didn’t get to use the service, that is, you haven't downloaded any assets.
- It is important that you send the refund request from the email address associated with your IconScout account in order to authorize it.
Refunds for Credits
- You can not get a refund for the credit amount even if you have not used it to purchase any icons.
- Unused credits will expire in one year.
- You will be refunded in situations when you are charged incorrectly due to technical problems and in case of fraudulent payments.
- You are not eligible for any refunds in cases when Iconscout terminates your account due to the breach of our Terms of service.
- You can make a refund request over the mail, or send us an email to firstname.lastname@example.org.